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Comments and Complaints

The practice welcomes comments and suggestions from all patients which could effectively improve our service to you.

Any suggestions put forward will be given full consideration by the partners and implemented where possible.

If you are not satisfied with any aspect of the service you receive from the surgery ask for an informal meeting with the Practice Manager to discuss your concerns.

A formal complaint must be made in writing. Please ask at reception for a complaints pack.

Interpreter services are available on request, if needed. Please note we have to give at least 4 days notice for interpreters.

Download our Complaints Leaflet HERE



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